Returns

We take pride in every single Decibullz® product and we want you to be 100% satisfied with your purchase.

You may return any products purchased at Decibullz.com for a full refund, less original shipping charges, based on the original form of payment, within 30 days of the date of purchase. Unopened products can be returned at any time. Please note that you will be responsible for the shipping charges for the original order as well as the charges to ship products back to our facility. If the product has been opened or used, restrictions may apply.  

Please email Decibullz Customer Support at support@decibullz.com to start the return process.  However, we would love to help get the product working for you before starting the return process.

If you think you may have received a defective product, please contact Decibullz Customer Support immediately at support@decibullz.com 

If you purchased your Decibullz® product through one of our certified retailers please follow their policy for returns. If for some reason they are not able to help you, let us know and we will do what we can to help.