Shipping
USPS is, in general, very reliable and professional. If your package has been delayed, we recommend you to do the following:
Call USPS at their toll-free number, and tell them you would like a status update of your package:
1-800-ASK-USPS® (800-275-8777)
Their office hours are as follows:
M-F - 8:00 am - 8:30 pm ET
Sat - 8:00 am - 6:00 pm ET
Sun/Holidays* - Closed
Have your tracking number ready. Tracking numbers are emailed to you once your order has shipped, but please allow up to 24 hours for the tracking information to update from the initial email you received.
If you have not received a tracking number please contact us with your name and order number at https://www.decibullz.com/support/
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